Emotional intelligence (EQ) is often overlooked in the realm of executive leadership, yet it’s one of the most critical attributes a leader can possess. As women in top executive roles, harnessing our emotional intelligence can differentiate us, driving both personal and organizational success.
I once worked with Sarah, a CFO from Melbourne, Australia, whose high IQ had propelled her through the ranks. However, she struggled with team dynamics and retention. During our sessions, we focused on developing her EQ—understanding her own emotions and those of her team. Sarah learned to listen actively, show empathy, and manage conflicts gracefully. The transformation was palpable: her team became more cohesive, and their performance soared.
In my experience, emotional intelligence involves five key components: self-awareness, self-regulation, motivation, empathy, and social skills. Let’s delve into each of these:
- Self-awareness: Understand your emotions and how they affect your thoughts and behavior. Recognize your strengths and weaknesses to build self-confidence.
- Self-regulation: Manage your emotions healthily. Control impulsive feelings and behaviors, manage your stress, and follow through on commitments.
- Motivation: Work consistently toward your goals and maintain a high standard for the quality of your work.
- Empathy: Understand the emotions of others. This skill helps you manage relationships, navigate social complexities, and make more informed decisions.
- Social skills: Develop good communication skills. These skills help you build and maintain relationships, resolve conflicts, and inspire others.
Sarah’s story is a testament to the power of emotional intelligence. By embracing her EQ, she transformed her leadership style, fostering a positive and productive work environment. Her team became more engaged, innovative, and loyal.
To develop your emotional intelligence, start by seeking feedback from trusted colleagues and mentors. Reflect on your reactions and interactions, and identify areas for improvement. Practice active listening and empathy in your daily interactions. Remember, emotional intelligence is not innate; it’s a skill that can be cultivated and refined.